We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I would like to know how to send a reminder two or three days before an appointment because one day is too short.
I found the function "sendNextDayReminderNotifications" in "src/Application/Services/Notification/AbstractNotificationService.php".
At the line 633, it seems to me that there is a comparison bettween two dates. I think this is where I need to make a change but I'm not sure.
So what do I need to code (and where) to be able to send a reminder two or three days before an appointment ?
Thank you.
Hello Elodie,
Thanks for reaching out to us.
You can use Amelia's schedule notification function. Using this, you will be able to set the notification template, which will be sent based on the settings you've set and those can be before, after, or on the same day.
You choose if it's going to be minutes, days, hours etc.
In the Notifications tab, you need to select Create new notifications and you will see the option to choose the type of notifications.
You can find additional information on this link - Amelia Scheduled Notifications
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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Thank you very much, that works !
You are welcome, Elodie.
Please, let us know if you have any other questions.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables