As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi Amelia-Team,
I am designing HTML Notification Mails for Amilia. Sadly as soon as I switch from one notification in text mode to the HTML one, the HTML is broken. Also if I just open the Notification Settings of Amelia the HTML is broken.
Thanks for helping me out.
Kind Regards,
Jonathan
Attached files: Bildschirmaufnahme 2023-10-18 um 10.59.50.mp4
Hello Jonathan,
Thank you for reaching out to us.
Our developers are aware of that and they will work on that in the future but we do not have eta at this time for that I am afraid. We do apologize for the inconvenience.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
thanks for the reply.
That is sad, as it seem's to be a bug and we paid quite some money for that plugin and the functionality of it. But it is, as it is.
Have a nice day.
Kind regards,
Jonathan
Hello Jonathan,
Unfortunately, such is the nature of IT, there is no software, plugin, or program in the world that does not have a bug at some point. We try to fix them as much as we can, some are easy, some are more difficult, but they will be fixed with time. We can't give eta I'm afraid but this should be fixed in the future.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables