When you make a reservation for a service, the time range appears every 15 minutes and it should be every hour. In other words, the time lapse is not being respected.
Also when you enter a day of rest from the administrator on the front, it appears if you can reserve but in the administrator it allows you to make reservations for that day and in the schedule range, the schedule assigned to each employee is not respected, leaving from 12:00 am to 11:00 pm, having a schedule from 06:00 am to 10:00 pm.
1. For this purpose, you need to enable the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.
2. Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have this option enabled, you can book at any time (working hours, special days and days off for all employees will be ignored).
If you have any more issues or questions feel free to ask, we will gladly help.
When you make a reservation for a service, the time range appears every 15 minutes and it should be every hour. In other words, the time lapse is not being respected.
Also when you enter a day of rest from the administrator on the front, it appears if you can reserve but in the administrator it allows you to make reservations for that day and in the schedule range, the schedule assigned to each employee is not respected, leaving from 12:00 am to 11:00 pm, having a schedule from 06:00 am to 10:00 pm.
Attached files: Evidencia reservas amelia.pdf
Hello Christian,
Thank you for reaching out to us.
1. For this purpose, you need to enable the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.
2. Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have this option enabled, you can book at any time (working hours, special days and days off for all employees will be ignored).
If you have any more issues or questions feel free to ask, we will gladly help.
Have a nice day!
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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