We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
Our offer includes the possibility of booking entry to the SPA zone for 2 hours, 4 hours and the whole day. Is it possible to book the whole day?
Hello Szymon,
Thanks for reaching out to us.
The maximum service duration that can be configured is 24h. If you set the service duration to 24, you need to make sure that employee work hours are set to 24h, so they can cover the service duration. For example,
On the booking form, you will see something like this
Please, see more information regarding the service duration and employees in order to get more information.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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