We are setting up the calendar for a customer and he would like to manually enter his own customer appointments in the calendar in addition to the appointments booked on the website. These should be appointments that contain individual customer names or services that are not previously entered in the system, but should be able to be entered manually. For example, if a customer is not registered on the website because he does not have an email address but makes an appointment by telephone.
In this case, there should be an option to enter an individual appointment that does not require a customer to be created in the system. In addition, the service should be able to be entered individually.
Unfortunately, currently, this is not possible within Amelia's built-in features. While you can search for a customer, it is required for a customer to be added first before you can make an appointment for the same customer. When you are about to make a new appointment from the backend, you can see that there is a new window asking to create a new customer first.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Please, let me know if you have any other questions.
Hello dear support,
We are setting up the calendar for a customer and he would like to manually enter his own customer appointments in the calendar in addition to the appointments booked on the website. These should be appointments that contain individual customer names or services that are not previously entered in the system, but should be able to be entered manually. For example, if a customer is not registered on the website because he does not have an email address but makes an appointment by telephone.
In this case, there should be an option to enter an individual appointment that does not require a customer to be created in the system. In addition, the service should be able to be entered individually.
Is there a possibility here?
Thank you in advance.
Attached files: 3.png
Hello Björn,
Thanks for reaching out to us.
Unfortunately, currently, this is not possible within Amelia's built-in features. While you can search for a customer, it is required for a customer to be added first before you can make an appointment for the same customer. When you are about to make a new appointment from the backend, you can see that there is a new window asking to create a new customer first.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Please, let me know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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