We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I noticed that to receive the appointment reminder configured with Cron the customer receives it only after logging in, otherwise nothing arrives. How does this happen?
Hello Michele,
Thank you for reaching out to us.
Cron is set on your server and for anything related to cron setup or any possible restriction like this one you need to reach out to your hosting provider so that they can check the necessary permissions that are set and to test and see why is this happening in this way.
Kind regards.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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