We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3499439
Booking Form Display
Closed

Comments

  • Farasat Ahmad started the conversation
    October 16, 2023 at 2:35pm

    First, how can I display service description on the first view. I mean the customer don't have to click on the "view details" or "continue" button to view the description of the service he can view it on the first view. When he clicks on continue, he starts booking.


    Second, how can I display the step by step booking form on different pages. I mean currently it changes on the same page; I want it to be on multiple pages. Like at first, the customer will see all the locations and then he will select the service on the next page and then everything else. I mean how can I display only locations on separate page, but it still be selected in the appointment.


    Third, Can I make custom forms?

  •  1,722
    Marko replied
    October 17, 2023 at 7:04am


    Hello Farasat Ahmad,

    Thank you for reaching out to us.

    1. Unfortunately, currently, this feature is not built-in in Amelia.

    2. You can show our booking forms on different pages via our shortcodes that you can find on this link Amelia Shortcodes and Front-end Implementation

    1. [ameliastepbooking] if you want to show the basic Step-by-step Booking wizard,
    2. [ameliastepbooking category=1] if you want to show only the services from a category with ID 1,
    3. [ameliastepbooking service=1] if you want to show the booking form for the service with ID 1.
    4. [ameliastepbooking employee=1] if you want to show the booking form for the employee with ID 1,
    5. [ameliastepbooking location=1] if you want to show the booking form for the location with ID 1,
    6. [ameliastepbooking category=1 employee=1] if you want to show only the services from a category with ID 1 that are assigned to the employee with ID 1,
    7. [ameliastepbooking category=1 location=1] if you want to show only the services from a category with ID 1 that are provided on the location with ID,
    8. [ameliastepbooking show=services] if you have Packages enabled, but you only want to show services in the form,
    9. [ameliastepbooking show=packages] if you have Packages enabled, and you only want to show packages, without services in the form.

    3. Yes, you can you can read more about it on this link https://wpamelia.com/custom-fields/

    This should help.

    When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. 

    Our policy is to have one issue or question per ticket because of the reasons that are described already.

    Thank you for understanding.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. Warm regards. 

    Kind Regards, 

    Marko Davidovic [email protected]

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