We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, my google calendar syncronisationused to work, but is not working anymore.
I checked all the settings in the console cloud of google, as well as the settings in Amelia, but when I try to connect the employee in the employee section of Amelia, then it does not want to connect to google.
I followed the tutorial from the beginning and everything seems to be well set.
Would you have any other option to get through the problem ?
thanks
Hello Blandine,
Thanks for reaching out to us.
Are you seeing any errors when you want to connect to the Google Calendar with employees? Usually, there is an error "unable to connect" when you want to connect the employee. If that is the case, please, take a look at this article - "Unable to connect to Google Calendar" error in Employee's Profile
I hope it helps. Please, let us know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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