We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
we need to be able to manually reduce price when we add appointments at the backend. Please let me know how to do this.
Many thanks.
Kind regards,
Alex
P.S. I've discovered how to apply a coupon when adding a new appointment from the Appointments page, but this option isn't available from the Calendar page. Additionally, can we set up a restriction so the code can only be used by an Amelia Manager or Employee?
From the appointments page:
and from the calendar page:
Helo Alex,
Sorry for the late reply. As you already noticed, you can use the coupon feature to manually reduce the price when making an appointment from the backend. Currently, coupons can be added when adding a new appointment from the Appointment section, but not from the Calendar page.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
As for the restrictions, an employee will not be able to see the coupon field, while the Amelia manager will be able to see the coupon field when making an appointment from the backend, by default. For the admin, as you may already know, they have all the privileges, so they will be able to see all the options in the backend.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
thank you, I will have a look at the suggestions page and will vote up if this is already there.
Kind regards,
Alex
Hello Alex,
You are welcome.
Please, feel free to open a new ticket if you have any other questions and we will help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables