I have tried add custom field there was no custom field displayed and in console I see errors like below.
amelia-booking.js?ver=6.7:1 TypeError: Cannot read properties of undefined (reading 'text')
Also another issue is, When I enable Show booking slots in client time zone from General settings it doesn't work in calendar slots in different countries and continents it shows same slots.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or most likely another plugin you have installed. (most probably caching plugin)
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Regarding the issue where the calendar slots are not displayed correctly, please, double check the settings regarding the WP timezone. It should be set to city instead of UTC.
We are using Pro version for eroom plugin, and we also need Amelia plugin Pro version for our site, is there any way that Amelia can look into the issue and resolve in further update? or Shall I find the issue and resolve it?
I believe there are two ways of solving this. On the link i can see that this plugin is for Zoom meetings. Is there are particular reason for using this plugin? Amelia itself has integration with Zoom, so you are able to use the Zoom links and other features.
In case you didn't know, on this link you can find more information.
The second way is to send us the staging site with the credentials, FTP and database access, so we can find the issue and come up with the script that will exclude the plugin on pages where Amelia is loaded.
I hope it helps. Looking forward to hearing from you.
I have tried add custom field there was no custom field displayed and in console I see errors like below.
amelia-booking.js?ver=6.7:1 TypeError: Cannot read properties of undefined (reading 'text')
Also another issue is, When I enable Show booking slots in client time zone from General settings it doesn't work in calendar slots in different countries and continents it shows same slots.
Attached files: Screenshot 2023-10-13 004327.png
Screenshot 2023-10-13 010456.png
Hello Dharit,
Thanks for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or most likely another plugin you have installed. (most probably caching plugin)
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred.
Regarding the issue where the calendar slots are not displayed correctly, please, double check the settings regarding the WP timezone. It should be set to city instead of UTC.
Please, let us know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hello Stefan,
Thank you for the response, Anyhow I have checked with all plugins we are using and I found out issue is some conflict with another WordPress plugin. which is https://wordpress.org/plugins/eroom-zoom-meetings-webinar/
We are using Pro version for eroom plugin, and we also need Amelia plugin Pro version for our site, is there any way that Amelia can look into the issue and resolve in further update? or Shall I find the issue and resolve it?
Hello Dharit,
I believe there are two ways of solving this. On the link i can see that this plugin is for Zoom meetings. Is there are particular reason for using this plugin? Amelia itself has integration with Zoom, so you are able to use the Zoom links and other features.
In case you didn't know, on this link you can find more information.
The second way is to send us the staging site with the credentials, FTP and database access, so we can find the issue and come up with the script that will exclude the plugin on pages where Amelia is loaded.
I hope it helps. Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables