We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
The site I'm building is not live yet. But I have the following issue.
I've set it up local and installed Blocksy and WP Amelia. No other plugins active yet.
Now if I'm loading the customizer, I'm getting these errors in the header:
Warning: Cannot modify header information - headers already sent by (output started at /Users/nick/Local Sites/test/app/public/wp-content/plugins/ameliabooking/src/Infrastructure/WP/HelperService/HelperService.php:40) in /Users/nick/Local Sites/test/app/public/wp-admin/customize.php on line 126
Warning: Cannot modify header information - headers already sent by (output started at /Users/nick/Local Sites/test/app/public/wp-content/plugins/ameliabooking/src/Infrastructure/WP/HelperService/HelperService.php:40) in /Users/nick/Local Sites/test/app/public/wp-includes/option.php on line 1171
Warning: Cannot modify header information - headers already sent by (output started at /Users/nick/Local Sites/test/app/public/wp-content/plugins/ameliabooking/src/Infrastructure/WP/HelperService/HelperService.php:40) in /Users/nick/Local Sites/test/app/public/wp-includes/option.php on line 1172
Seems like Amelia is trying to include something in the Customizer, but Blocksy is faster.
Do you know about this error? Anything I can do about it?
Best,
Nick
Hello Nick,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
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Hello Nick,
If we understand, you did not notice any functionality issues with our plugin,
just these PHP warnings are showing?
-
These warnings and/or similar notices can only come up if you have the WP_DEBUG enabled on the hosting server.
This is only advisable for the development or staging versions of the site,
but for the live/production version, it is recommended to disable PHP Errors, as it looks unprofessional for the end user.
Please check out this Article that explains how to disable showing PHP Errors on the live site.
https://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/
Let us know if the WP_DEBUG was enabled,
and do these warnings disappear when you disable it?
If that is the case, they do not affect any functionality, so they won't show on the live/production version of the site.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables