As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hi,
I would like to test Amelia Pro on a SiteGround staging site. Is the license on staging sites counted?
Can I subsequently transfer it to the production site?
Hello Max,
Thank you for reaching out to us.
Yes, the license on the staging website is counted unless the staging website is a subdomain of your production website.
To move the license from staging to live website, you will just need to deactivate the license on the first domain. Once you deactivate the license in Amelia/Settings/Activation on one site, you'll need to visit the same settings on the new site, to activate the license there, then do the migration, and then activate the license on a new domain.
You can also log in to our store (https://store.tms-plugins.com/login) and deactivate the domain from the "Manage domains" button. Then, when you install Amelia on another site, just activate the purchase code there, and that's it.
Kind Regards,
Uros Jovanovic
[email protected]
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