We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3495703
Row group option not available
Closed

Comments

  • Terrie started the conversation
    October 10, 2023 at 6:16pm

    I am trying to create a table where I can group by category. This sample table has a few categories, but the group row setting is not showing up. It is NOT a server-side table, so not sure what the issue is. I also noticed that when looking up solutions, the back-end table settings/editing options look completely different than some I see in samples (see attached screenshot w no group option...it's not showing up in any of my columns). 

    This site is built using Genesis Dynamik theme and uses Beaver Builder. I have this same configuration on a different site with no issues, so wondering if it may be a plugin conflict, but most plugins I'm using are on the other site as well. So I'm stumped :/

    Attached files:  Screenshot 2023-10-10 at 11.15.01 AM.png

  •  1,891
    Miloš replied
    October 12, 2023 at 3:52pm

    Hi Terrie,

    Sorry for the late reply.

    -

    As far as i see by inspecting the HTML of your Page, this is a Manual Table type?

    Manual Tables have a server-side processing in the background which can not be disabled.

    As a workaround, you can make an additional SQL Query based table which will pull the same data,

    and any editing you do on it will reflect the original Manual Table.

    First, check under Editing Tab, what is the MySQL Table Name,

    then make an additional SQL Table like :  SELECT * FROM TableName.

    After this, just disable the server-side processing in the Data Source Tab ( if the table has less than 2 thousand rows),

    and you should be able to choose a column for the Grouped feature.

    Let me know if that helps.

    Kind Regards, 

    Miloš Jovanović
    milos.jovanovic@tmsproducts.io

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