We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have thress presales questions:
1. is there a posibility to attach a pdf after the booking has been confirmed and that pdf to be populated with customer data?
2. can the system cancel automatically stand by bookings that have more than X hours (we need 48h)?
3. is there a posibility for bookings that are waiting (not confirmed) to add a notification so other customers can subscribe to that hour interval and get notification if it does not get approved?
Waiting for updates,
Thank you!
Hello Eduard,
Thank you for your interest in our product.
1. is there a posibility to attach a pdf after the booking has been confirmed and that pdf to be populated with customer data? - Unfortunately, currently, this feature is not built-in in Amelia.
2. can the system cancel automatically stand by bookings that have more than X hours (we need 48h)? - This is also not possible it must be done manually
3. is there a posibility for bookings that are waiting (not confirmed) to add a notification so other customers can subscribe to that hour interval and get notification if it does not get approved? - Not yet, we are working on the waiting list feature but how this option will work exactly we can not say at this time.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
OK, is there an ETA for the 3rd option?
Hello Eduard,
This should be implemented in the next couple of months unless something unexpected happens. They are already working on this and this feature is one of our top priorities.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables