We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
The order of dates a multi-day event in the notification is not correct.
Is it possible to adjust the order by date?
Thank you.
Attached files: Schermafbeelding 2023-10-08 om 20.57.25.png
Schermafbeelding 2023-10-08 om 20.57.50.png
Hello Astrid,
Thanks for reaching out to us.
This depends on the initial setup in the Event. For example, if the Event dates are set like this
In the email, they will displayed like this
If you set the event dates like this
In the notification template, it will displayed like this
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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