If we connect an Event to a Google Calendar, after booking Google will automatically send a calendar invite to the attendee, and in this invite the attendee can see all other attendees emails and any other info being sent to the calendar entry from Amelia.
These Google Calendar invites cannot be turned off or disabled.
Do you know of any way to avoid this?
Is it possible to have Amelia create a separate Google Calendar entry for each booking for an event?
I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
The Google Calendar can be only assigned to the employees after the initial integration. When making an event, you have the option to add the Organizer and Stuff. These two are actually the "host" and "employees". Depending on the settings, if they are added to these fields, a host or employee will receive notifications about the event.
The way to disable the option for employees to see in the event customer is to disable the function "Add Event's attendees" as you already did.
So, for example, if an employee is added to the "stuff" field, whenever there is a booking from the front end, that employee will receive an email regarding the booking.
I hope it helps. Please, let us know if you have any other questions.
Hi there,
If we connect an Event to a Google Calendar, after booking Google will automatically send a calendar invite to the attendee, and in this invite the attendee can see all other attendees emails and any other info being sent to the calendar entry from Amelia.
These Google Calendar invites cannot be turned off or disabled.
Do you know of any way to avoid this?
Is it possible to have Amelia create a separate Google Calendar entry for each booking for an event?
regards,
Sam
I think I've 'fixed' this by turning off "Add Event's Attendees" in Amelia Calendar integration settings.
But still, separate entries for each booking would be ideal, if you know of a way?
Hello Sam,
I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
The Google Calendar can be only assigned to the employees after the initial integration. When making an event, you have the option to add the Organizer and Stuff. These two are actually the "host" and "employees". Depending on the settings, if they are added to these fields, a host or employee will receive notifications about the event.
The way to disable the option for employees to see in the event customer is to disable the function "Add Event's attendees" as you already did.
So, for example, if an employee is added to the "stuff" field, whenever there is a booking from the front end, that employee will receive an email regarding the booking.
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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