We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3492801
All Event attendees can see all other attendees emails in invite sent out by connected Google Calendar
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Comments

  • Sam started the conversation
    October 6, 2023 at 1:42am

    Hi there,

    If we connect an Event to a Google Calendar, after booking Google will automatically send a calendar invite to the attendee, and in this invite the attendee can see all other attendees emails and any other info being sent to the calendar entry from Amelia.

    These Google Calendar invites cannot be turned off or disabled.

    Do you know of any way to avoid this?

    Is it possible to have Amelia create a separate Google Calendar entry for each booking for an event?

    regards,

    Sam

  • Sam replied
    October 6, 2023 at 2:21am

    I think I've 'fixed' this by turning off "Add Event's Attendees" in Amelia Calendar integration settings.

    But still, separate entries for each booking would be ideal, if you know of a way?

  •  867
    Stefan replied
    October 9, 2023 at 8:38am

    Hello Sam,

    I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    The Google Calendar can be only assigned to the employees after the initial integration. When making an event, you have the option to add the Organizer and Stuff. These two are actually the "host" and "employees". Depending on the settings, if they are added to these fields, a host or employee will receive notifications about the event.

    The way to disable the option for employees to see in the event customer is to disable the function "Add Event's attendees" as you already did.

    So, for example, if an employee is added to the "stuff" field, whenever there is a booking from the front end, that employee will receive an email regarding the booking.

    I hope it helps. Please, let us know if you have any other questions.

    Kind Regards, 

    Stefan Petrov
    [email protected]

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