Doesn't matter what the Amelia setting is & regardless if anything has changed or not the same error occurs when hitting save on any section this screen.
I'm noticing an error in the console when i try to save something in the settings (as you did). Here is the error -
Access Denied - GoDaddy Website Firewall
If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue.
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36
EXPVP171
Exploit attempt denied by virtual patching.
2023-10-09 09:03:46
15040
It seems like this is an error regarding the GoDaddy Firewall. I would recommend reaching out to your hosting regarding this. In the instructions, there is a link to support where you can open a ticket with the block details.
Another thing that I'm noticing is the email settings that are set to WP mail. We recommend using the WP mail only when there is a third-party plugin like SMTP WP plugin since there could be a conflict between them.
Otherwise, we recommend using the SMTP settings. Please, see more instructions on this link - Amelia Notifications settings
I hope it helps. Please, let us know if you have any other questions.
I have Amelia basic licence installed and payments up to date.
Whenever I click 'Save' when accessing any Amelia settings I get a 403 error as follows "Request failed with status code 403". Only occurs in the 'Settings' section in Amelia (https://www.lightcodesbylaara.com/wp-admin/admin.php?page=wpamelia-settings#/settings).
Doesn't matter what the Amelia setting is & regardless if anything has changed or not the same error occurs when hitting save on any section this screen.
Here is the error code from the network tab:
{ "message": "Successfully retrieved settings.", "data": { "settings": { "db": { "mysqliEnabled": false, "pdoEmulatePrepares": false, "pdoBigSelect": false, "ssl": { "enable": false, "key": null, "cert": null, "ca": null }, "wpTablesPrefix": "" }, "general": { "timeSlotLength": 900, "serviceDurationAsSlot": true, "bufferTimeInSlot": true, "defaultAppointmentStatus": "approved", "minimumTimeRequirementPriorToBooking": 10800, "minimumTimeRequirementPriorToCanceling": 172800, "minimumTimeRequirementPriorToRescheduling": 172800, "numberOfDaysAvailableForBooking": 35, "backendSlotsDaysInFuture": 365, "backendSlotsDaysInPast": 365, "phoneDefaultCountryCode": "auto", "requiredPhoneNumberField": false, "requiredEmailField": true, "itemsPerPage": 12, "appointmentsPerPage": 100, "servicesPerPage": 100, "customersFilterLimit": 100, "gMapApiKey": "", "addToCalendar": true, "defaultPageOnBackend": "Dashboard", "showClientTimeZone": true, "redirectUrlAfterAppointment": "", "customFieldsUploadsPath": "", "runInstantPostBookingActions": false, "sortingPackages": "nameAsc", "sortingServices": "nameAsc", "calendarLocaleSubstitutes": [], "googleRecaptcha": { "enabled": false, "invisible": true, "siteKey": "", "secret": "" }, "usedLanguages": [ "en_CA" ], "calendarEmployeesPreselected": 0, "backLink": { "enabled": false, "label": "Powered by Amelia - WordPress Booking Plugin", "url": "https://wpamelia.com/documentation/?utm_source=lite&utm_medium=website&utm_campaign=powerdby" } }, "company": { "pictureFullPath": "https://www.lightcodesbylaara.com/wp-content/uploads/2022/08/LCL_Icon_Black.png", "pictureThumbPath": "https://www.lightcodesbylaara.com/wp-content/uploads/2022/08/LCL_Icon_Black-150x150.png", "name": "Light Codes By Laara", "address": "", "phone": "", "countryPhoneIso": "ca", "website": "https://www.lightcodesbylaara.com/", "translations": { "name": [] }, "email": "info@lightcodesbylaara.com" }, "notifications": { "mailService": "php", "smtpHost": "", "smtpPort": "", "smtpSecure": "ssl", "smtpUsername": "", "smtpPassword": "", "mailgunApiKey": "", "mailgunDomain": "", "mailgunEndpoint": "", "senderName": "Laara", "senderEmail": "info@lightcodesbylaara.com", "notifyCustomers": true, "sendAllCF": true, "smsAlphaSenderId": "Amelia", "smsSignedIn": false, "smsApiToken": "", "bccEmail": "teamlaara@gmail.com,lightcodesbylaara@gmail.com", "bccSms": "", "cancelSuccessUrl": "https://www.lightcodesbylaara.com/", "cancelErrorUrl": "", "breakReplacement": "u003Cbru003E", "pendingReminder": false, "whatsAppPhoneID": "", "whatsAppAccessToken": "", "whatsAppBusinessID": "", "whatsAppLanguage": "", "whatsAppEnabled": false, "whatsAppReplyEnabled": false, "whatsAppReplyMsg": "Dear %customer_full_name%, This message does not have an option for responding. If you need additional information about your booking, please contact us at %company_phone%", "whatsAppReplyToken": "b6b6538268e2f62dce36", "smsBalanceEmail": { "enabled": false, "minimum": 0, "email": "" } }, "daysOff": [], "weekSchedule": [ { "day": "Monday", "time": [null, null], "periods": [], "breaks": [] }, { "day": "Tuesday", "time": [null, null], "periods": [], "breaks": [] }, { "day": "Wednesday", "time": [null, null], "periods": [], "breaks": [] }, { "day": "Thursday", "time": [null, null], "periods": [], "breaks": [] }, { "day": "Friday", "time": [null, null], "periods": [], "breaks": [] }, { "day": "Saturday", "time": [null, null], "periods": [], "breaks": [] }, { "day": "Sunday", "time": [null, null], "periods": [], "breaks": [] } ], "googleCalendar": { "clientID": "84983445498-eqad613t34b0hkm45fv46ub6o528fmsj.apps.googleusercontent.com", "clientSecret": "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", "redirectURI": "https://www.lightcodesbylaara.com/wp-admin/admin.php?page=wpamelia-employees", "showAttendees": false, "insertPendingAppointments": true, "addAttendees": true, "sendEventInvitationEmail": true, "removeGoogleCalendarBusySlots": true, "maximumNumberOfEventsReturned": 50, "eventTitle": "%service_name%", "eventDescription": "", "includeBufferTimeGoogleCalendar": false, "status": "tentative", "enableGoogleMeet": false, "title": { "appointment": "%service_name%", "event": "%event_name%" }, "description": { "appointment": "Booked %service_name% session: %appointment_date_time% With %customer_email% Zoom Join Link: %zoom_join_url%", "event": "Booked %event_name% session: %appointment_date_time% Zoom Join Link: %zoom_host_url_date_time%" } }, "outlookCalendar": { "clientID": "", "clientSecret": "", "redirectURI": "https://www.lightcodesbylaara.com/wp-admin/", "insertPendingAppointments": false, "addAttendees": false, "sendEventInvitationEmail": false, "removeOutlookCalendarBusySlots": false, "maximumNumberOfEventsReturned": 50, "eventTitle": "%service_name%", "eventDescription": "", "includeBufferTimeOutlookCalendar": false, "title": { "appointment": "%service_name%", "event": "%event_name%" }, "description": { "appointment": "", "event": "" } }, "payments": { "currency": "USD", "symbol": "$", "priceSymbolPosition": "before", "priceNumberOfDecimals": 2, "priceSeparator": 1, "hideCurrencySymbolFrontend": false, "defaultPaymentMethod": "payPal", "onSite": false, "coupons": true, "payPal": { "enabled": true, "sandboxMode": false, "liveApiClientId": "AYTLPpgOCVBLeyiQWFEHgBwlZxQousZWS5pYqjml323k7CSBp1FJcF3Bp9HO6lSwVMa745P1Gny4wyQo", "liveApiSecret": "EC4EPqYINFGT9Tu1tW6IkFMapsm59YVlzDyLv2dpzKRhVQzI20pwdcyVmDPIWbYJqDJKU7L86tZuqx0_", "testApiClientId": "", "testApiSecret": "", "description": { "enabled": false, "appointment": "", "package": "", "event": "" } }, "stripe": { "enabled": false, "testMode": false, "livePublishableKey": "", "liveSecretKey": "", "testPublishableKey": "", "testSecretKey": "", "description": { "enabled": false, "appointment": "", "package": "", "event": "" }, "metaData": { "enabled": false, "appointment": null, "package": null, "event": null }, "manualCapture": false }, "wc": { "enabled": false, "productId": "", "onSiteIfFree": false, "page": "cart", "dashboard": true, "checkoutData": { "appointment": "", "package": "", "event": "", "translations": { "appointment": { "en_CA": "" }, "event": { "en_CA": "" }, "package": { "en_CA": "" } } }, "skipCheckoutGetValueProcessing": true, "redirectPage": 1, "rules": { "appointment": [ { "order": "on-hold", "booking": "default", "payment": "paid", "update": false }, { "order": "processing", "booking": "default", "payment": "paid", "update": false }, { "order": "completed", "booking": "default", "payment": "paid", "update": false } ], "package": [ { "order": "on-hold", "booking": "approved", "payment": "paid", "update": false }, { "order": "processing", "booking": "approved", "payment": "paid", "update": false }, { "order": "completed", "booking": "approved", "payment": "paid", "update": false } ], "event": [ { "order": "on-hold", "booking": "approved", "payment": "paid", "update": false }, { "order": "processing", "booking": "approved", "payment": "paid", "update": false }, { "order": "completed", "booking": "approved", "payment": "paid", "update": false } ] }, "skipGetItemDataProcessing": null }, "mollie": { "enabled": false, "testMode": false, "liveApiKey": "", "testApiKey": "", "description": { "enabled": false, "appointment": "", "package": "", "event": "" }, "metaData": { "enabled": false, "appointment": null, "package": null, "event": null }, "method": [] }, "razorpay": { "enabled": false, "testMode": false, "liveKeyId": "", "liveKeySecret": "", "testKeyId": "", "testKeySecret": "", "description": { "enabled": false, "appointment": "", "package": "", "event": "" }, "name": { "enabled": false, "appointment": "", "package": "", "event": "" }, "metaData": { "enabled": false, "appointment": null, "package": null, "event": null } }, "couponsCaseInsensitive": false, "paymentLinks": { "enabled": false, "changeBookingStatus": false, "redirectUrl": "https://www.lightcodesbylaara.com" } }, "activation": { "showActivationSettings": true, "active": true, "purchaseCodeStore": null, "envatoTokenEmail": "", "version": "6.7", "deleteTables": false, "enableTrafftBanner": false, "stash": false, "enablePolyfill": false, "disableUrlParams": true, "customUrl": { "enabled": false, "pluginPath": "/wp-content/plugins/ameliabooking/", "ajaxPath": "/wp-admin/admin-ajax.php" }, "showAmeliaPromoCustomizePopup": false, "enableThriveItems": false, "v3RelativePath": false, "showAmeliaSurvey": true, "responseErrorAsConflict": false, "v3AsyncLoading": false, "enableAmeliaPromoBanner": true, "enableAmeliaQAPromoBanner": true }, "customization": { "primaryColor": "#1A84EE", "primaryGradient1": "#1A84EE", "primaryGradient2": "#0454A2", "textColor": "#354052", "textColorOnBackground": "#FFFFFF", "font": "Amelia Roboto", "fontUrl": "", "customFontFamily": "", "customFontSelected": "unselected", "useGenerated": false, "useGlobalColors": { "stepByStepForm": false, "catalogForm": false, "eventListForm": false, "eventCalendarForm": false }, "globalColors": { "primaryColor": "#1A84EE", "formBackgroundColor": "#FFFFFF", "formTextColor": "#354052", "formInputColor": "#FFFFFF", "formInputTextColor": "#354052", "formDropdownColor": "#FFFFFF", "formDropdownTextColor": "#354052", "formGradientColor1": "#1A84EE", "formGradientColor2": "#0454A2", "formGradientAngle": 135, "formImageColor": "#1A84EE", "textColorOnBackground": "#FFFFFF" }, "hash": "Ps5Vlm4WDt" }, "labels": { "enabled": true, "employee": "employee", "employees": "employees", "service": "service", "services": "services" }, "roles": { "allowConfigureSchedule": false, "allowConfigureDaysOff": false, "allowConfigureSpecialDays": false, "allowConfigureServices": false, "allowWriteAppointments": false, "automaticallyCreateCustomer": true, "inspectCustomerInfo": false, "allowCustomerReschedule": false, "allowCustomerDeleteProfile": false, "allowWriteEvents": false, "allowAdminBookAtAnyTime": false, "enabledHttpAuthorization": true, "customerCabinet": { "enabled": true, "headerJwtSecret": "65b74fe0c1d64fd8805d", "urlJwtSecret": "29deb2a83808aada7eb0", "tokenValidTime": 2592000, "pageUrl": "https://www.lightcodesbylaara.com/my-account/", "loginEnabled": true, "filterDate": false, "translations": { "url": [] } }, "providerCabinet": { "enabled": true, "headerJwtSecret": "d0df2f0018962f2f42d5", "urlJwtSecret": "24df3dc4f2bd6c1145bb", "tokenValidTime": 2592000, "pageUrl": "", "loginEnabled": true, "filterDate": false }, "urlAttachment": { "enabled": true, "headerJwtSecret": "56366b6bfe5cf167f32c", "urlJwtSecret": "ca7e5d3d01589f39b946", "tokenValidTime": 2592000, "pageUrl": "", "loginEnabled": true, "filterDate": false }, "allowCustomerCancelPackages": true, "limitPerCustomerService": { "enabled": false, "numberOfApp": 1, "timeFrame": "day", "period": 1, "from": "bookingDate" }, "limitPerCustomerPackage": { "enabled": false, "numberOfApp": 1, "timeFrame": "day", "period": 1 }, "limitPerCustomerEvent": { "enabled": false, "numberOfApp": 1, "timeFrame": "day", "period": 1, "from": "bookingDate" }, "adminServiceDurationAsSlot": false }, "appointments": { "isGloballyBusySlot": false, "bookMultipleTimes": false, "allowBookingIfPending": true, "allowBookingIfNotMin": true, "openedBookingAfterMin": false, "recurringPlaceholders": "DateTime: %appointment_date_time%", "recurringPlaceholdersSms": "DateTime: %appointment_date_time%", "recurringPlaceholdersCustomer": "DateTime: %appointment_date_time%", "recurringPlaceholdersCustomerSms": "DateTime: %appointment_date_time%", "packagePlaceholders": "DateTime: %appointment_date_time%", "packagePlaceholdersSms": "DateTime: %appointment_date_time%", "packagePlaceholdersCustomer": "DateTime: %appointment_date_time%", "packagePlaceholdersCustomerSms": "DateTime: %appointment_date_time%", "groupAppointmentPlaceholder": "Name: %customer_full_name%", "groupEventPlaceholder": "Name: %customer_full_name%", "groupAppointmentPlaceholderSms": "Name: %customer_full_name%", "groupEventPlaceholderSms": "Name: %customer_full_name%", "translations": { "recurringPlaceholdersCustomer": null, "recurringPlaceholdersCustomerSms": null, "packagePlaceholdersCustomer": null, "packagePlaceholdersCustomerSms": null, "groupAppointmentPlaceholder": "Name: %customer_full_name%", "groupEventPlaceholder": "Name: %customer_full_name%", "groupAppointmentPlaceholderSms": "Name: %customer_full_name%", "groupEventPlaceholderSms": "Name: %customer_full_name%" }, "employeeSelection": "random" }, "webHooks": [], "zoom": { "enabled": true, "apiKey": "xahmBfrESJGFhsnmmwpCaw", "apiSecret": "GS3qr9tn0KuuDAB0iOpbrnrTxssnpqpP2yCm", "meetingTitle": "%reservation_name%", "meetingAgenda": "%reservation_description%", "pendingAppointmentsMeetings": true, "maxUsersCount": 300, "s2sEnabled": false, "accountId": "", "clientId": "", "clientSecret": "", "accessToken": "" }, "lessonSpace": { "enabled": true, "apiKey": "", "spaceNameAppointments": "%reservation_name%", "spaceNameEvents": "%reservation_name%", "pendingAppointments": false, "companyId": "" }, "ics": { "sendIcsAttachment": true, "sendIcsAttachmentPending": true, "description": { "appointment": "", "event": "", "translations": { "appointment": { "en_CA": "Hi %customer_first_name% Thanks for booking with me! Here is a personal calendar invite for your appointment. Thanks Laara" }, "event": null } } }, "facebookPixel": { "id": "", "tracking": { "appointment": [], "event": [], "package": [] } }, "googleTag": { "id": "", "tracking": { "appointment": [], "event": [], "package": [] } }, "customizedData": { "fonts": { "fontFamily": "", "fontUrl": "", "customFontFamily": "", "customFontSelected": true }, "sbsNew": { "colors": { "colorPrimary": "#1246D6", "colorSuccess": "#019719", "colorError": "#B4190F", "colorWarning": "#CCA20C", "colorInpBgr": "#FFFFFF", "colorInpBorder": "#D1D5D7", "colorInpText": "rgba(0, 0, 0, 1)", "colorInpPlaceHolder": "#808A90", "colorDropBgr": "#FFFFFF", "colorDropBorder": "#FFFFFF", "colorDropText": "#0E1920", "colorSbBgr": "rgba(226, 221, 228, 1)", "colorSbText": "rgba(0, 0, 0, 1)", "colorMainBgr": "#FFFFFF", "colorMainHeadingText": "rgba(86, 31, 91, 1)", "colorMainText": "rgba(0, 0, 0, 1)", "colorCalCell": "rgba(193, 129, 217, 1)", "colorCalCellText": "rgba(0, 0, 0, 1)", "colorCalCellSelected": "rgba(226, 221, 228, 1)", "colorCalCellSelectedText": "#FFFFFF", "colorCalCellDisabled": "rgba(180, 25, 15, 0.05)", "colorCalCellDisabledText": "#8C959A", "colorBtnPrim": "rgba(180, 167, 187, 1)", "colorBtnPrimText": "#FFFFFF", "colorBtnSec": "#1A2C37", "colorBtnSecText": "#FFFFFF" }, "initStep": { "options": { "location": { "name": "Location Input Field", "required": false, "visibility": true }, "employee": { "name": "Employee Input Field", "required": false, "visibility": true }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "order": [ { "name": "Service", "id": "service" }, { "name": "Employee", "id": "employee" }, { "name": "Location", "id": "location" } ], "translations": null }, "bringingAnyone": { "options": { "heading": { "name": "Heading", "visibility": true }, "info": { "name": "Info", "visibility": true }, "primaryButton": { "name": "Primary Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] }, "secondaryButton": { "name": "Secondary Button Type", "buttonType": "text", "typeOptions": [ "filled", "plain", "text" ] }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "packageStep": { "options": { "heading": { "name": "Popup Heading", "visibility": true }, "primaryButton": { "name": "Primary Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "packageInfoStep": { "options": { "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "packageAppointmentsStep": { "options": { "endTimeVisibility": { "name": "Calendar Slot End Time", "visibility": true }, "timeZoneVisibility": { "name": "Calendar Time Zone", "visibility": true }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "packageAppointmentsListStep": { "options": { "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "extrasStep": { "options": { "heading": { "name": "Extras Heading", "visibility": true }, "description": { "name": "Extras Description", "visibility": true }, "duration": { "name": "Extras Duration", "visibility": true }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "dateTimeStep": { "options": { "endTimeVisibility": { "name": "Calendar Slot End Time", "visibility": true }, "timeZoneVisibility": { "name": "Calendar Time Zone", "visibility": true }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "recurringPopup": { "options": { "content": { "name": "Popup Content", "visibility": true }, "primaryButton": { "name": "Primary Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] }, "secondaryButton": { "name": "Secondary Button Type", "buttonType": "text", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "recurringStep": { "options": { "heading": { "name": "Heading Content", "visibility": true }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "recurringSummary": { "options": { "endTimeVisibility": { "name": "Calendar Slot End Time", "visibility": true }, "timeZoneVisibility": { "name": "Calendar Time Zone", "visibility": true }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "infoStep": { "order": [ { "name": "First Name", "id": "firstName" }, { "name": "Last Name", "id": "lastName" }, { "name": "Email", "id": "email" }, { "name": "Phone", "id": "phone" } ], "options": { "lastName": { "name": "Last Name Input Field", "required": true, "visibility": true }, "email": { "name": "Email Input Field", "required": false, "visibility": true }, "phone": { "name": "Phone Input Field", "required": false, "visibility": true }, "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "paymentStep": { "options": { "primaryFooterButton": { "name": "Continue Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "congratulations": { "options": { "primaryFooterButton": { "name": "Finish Button Type", "buttonType": "filled", "typeOptions": [ "filled", "plain", "text" ] }, "secondaryFooterButton": { "name": "Panel Button Type", "buttonType": "text", "typeOptions": [ "filled", "plain", "text" ] } }, "translations": null }, "sidebar": { "options": { "self": { "name": "Sidebar Visibility", "visibility": true } }, "translations": null } } }, "googleAnalytics": { "id": "", "tracking": { "appointment": [], "event": [], "package": [] } }, "apiKeys": { "apiKeys": [] }, "wordpress": { "dateFormat": "F j, Y", "timeFormat": "g:i a", "startOfWeek": "1", "timeZoneString": "America/Vancouver", "gmtOffset": -7 } } } }
Tried to delete cache, use different browser, deactivate Amelia plugin, delete Amelia plugin and reinstall.
None of this worked. As soon as its reinstalled I get the same 403 behaviour in settings.
Please advise. *Made ticket public deliberately to help others.
Hello Jackie,
Thanks for the credentials.
I'm noticing an error in the console when i try to save something in the settings (as you did). Here is the error -
Access Denied - GoDaddy Website FirewallIf you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue.
Block details:It seems like this is an error regarding the GoDaddy Firewall. I would recommend reaching out to your hosting regarding this. In the instructions, there is a link to support where you can open a ticket with the block details.
Another thing that I'm noticing is the email settings that are set to WP mail. We recommend using the WP mail only when there is a third-party plugin like SMTP WP plugin since there could be a conflict between them.
Otherwise, we recommend using the SMTP settings. Please, see more instructions on this link - Amelia Notifications settings
I hope it helps. Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
stefan.petrov@tmsproducts.io
Rate my support
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