As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I got the charge in my credit card from you guys but I didn't get the product. What's with that?
Attached files: Captura de pantalla 2023-10-02 a la(s) 4.09.40 p.m..png
Hello Hector,
Thank you for reaching out to us.Can you please check the SPAM folder? Soemtimes it can end up there also you can access and download Amelia any time from your profile in our store. If you do not have a password just enter the mail hat you used during the purchase and click on forgot password and you will be able to reset the password and enter the store.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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