Thank you for reaching out to us.Can you please check the SPAM folder? Soemtimes it can end up there also you can access and download Amelia any time from your profile in our store. If you do not have a password just enter the mail hat you used during the purchase and click on forgot password and you will be able to reset the password and enter the store.
I got the charge in my credit card from you guys but I didn't get the product. What's with that?
Attached files: Captura de pantalla 2023-10-02 a la(s) 4.09.40 p.m..png
Hello Hector,
Thank you for reaching out to us.Can you please check the SPAM folder? Soemtimes it can end up there also you can access and download Amelia any time from your profile in our store. If you do not have a password just enter the mail hat you used during the purchase and click on forgot password and you will be able to reset the password and enter the store.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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