Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I have 2 tickets waiting for support, for more than 3 days and I don't have any response.
Victor
Hi Victor,
Firstly I would like to extend my heartfelt apologies for the delay in our response.
We have recently experienced a higher volume of tickets than usual, which has regrettably caused this delay. Your understanding and patience during this time are greatly valued and appreciated.
We have now responded to the tickets, and waiting for your reply.
It usually takes a couple of hours for us to respond, but right now we had an extremely busy period,
and once again our apologies for that,
going to do our best to be much quicker going forward.
Kind Regards,
Miloš Jovanović
[email protected]
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