As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I have 2 tickets waiting for support, for more than 3 days and I don't have any response.
Victor
Hi Victor,
Firstly I would like to extend my heartfelt apologies for the delay in our response.
We have recently experienced a higher volume of tickets than usual, which has regrettably caused this delay. Your understanding and patience during this time are greatly valued and appreciated.
We have now responded to the tickets, and waiting for your reply.
It usually takes a couple of hours for us to respond, but right now we had an extremely busy period,
and once again our apologies for that,
going to do our best to be much quicker going forward.
Kind Regards,
Miloš Jovanović
[email protected]
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