Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
I have 2 tickets waiting for support, for more than 3 days and I don't have any response.
Victor
Hi Victor,
Firstly I would like to extend my heartfelt apologies for the delay in our response.
We have recently experienced a higher volume of tickets than usual, which has regrettably caused this delay. Your understanding and patience during this time are greatly valued and appreciated.
We have now responded to the tickets, and waiting for your reply.
It usually takes a couple of hours for us to respond, but right now we had an extremely busy period,
and once again our apologies for that,
going to do our best to be much quicker going forward.
Kind Regards,
Miloš Jovanović
[email protected]
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