We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I had a few questions, is there any way users can leave feedback, users that book events or appointments? Is this something that can be incorporated into the booking, or after the booking?
Thanks
Hello Farouk,
Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features.
We are planning on implementing this as a feature in future updates, but, unfortunately, we can't promise an ETA at this moment.
Please feel free to search through our feature suggestion page, or vote for this feature on this link. The more people vote the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Please, feel free to ask any other questions, if any.
Kind Regards,
Stefan Petrov
[email protected]
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