Hello Kristie,

Thank you for reaching out to us.

Most likely your theme style are over riding the Amelia booking form. 

We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.

Hello Kristie,

You are most welcome, and this has been forwarded to our developers and as soon as they send us feedback we will contact you on this ticket. 

Hello Kristie,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Kristie,

This has been forwarded to our developers again and as soon as they send us feedback we will contact you on this ticket. 

Hello Kristie,

We just got the feedback from our colleagues and they have told us that you can apply this to those pages

#am-modal.am-modal.am-in-body .am-stripe {   width: 100% !important;
}

Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

If you need help with adding custom CSS to the page, please take a look at this article.

If you need help with adding custom JS to the page, please take a look at this article.

This should help.