I am in test mode with Stripe and I can select an Event from the Events List and go through the full purchase with success, but from the Calendar when I try to purchase an Event and it takes me to the payment screen there is no info in the "Credit or Debit Card" section, so it can't process a payment? Any help with that? Thanks.
THANKS! Because I bought this plugin for the Calendar, and to set it all up and then find out that the Calendar won't even display what I need it to is extremely disappointing! Light a fire under those developers! :)
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I did create a workaround by using Woocommerce and it runs Stripe, but the Stripe payment still does not function on it's own. It's probably ok unless you want to see what's hindering your plugin.
Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
If you need help with adding custom JS to the page, please take a look at this article.
I am in test mode with Stripe and I can select an Event from the Events List and go through the full purchase with success, but from the Calendar when I try to purchase an Event and it takes me to the payment screen there is no info in the "Credit or Debit Card" section, so it can't process a payment? Any help with that? Thanks.
Hello Kristie,
Thank you for reaching out to us.
Most likely your theme style are over riding the Amelia booking form.
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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THANK YOU! I'm trying to get these bookings going ASAP!
Hello Kristie,
You are most welcome, and this has been forwarded to our developers and as soon as they send us feedback we will contact you on this ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
THANKS! Because I bought this plugin for the Calendar, and to set it all up and then find out that the Calendar won't even display what I need it to is extremely disappointing! Light a fire under those developers! :)
Hello Kristie,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It's
Username: Amelia
Password: %L71oPLmbkHS4&muX4xXdGeR
I did create a workaround by using Woocommerce and it runs Stripe, but the Stripe payment still does not function on it's own. It's probably ok unless you want to see what's hindering your plugin.
Hello Kristie,
This has been forwarded to our developers again and as soon as they send us feedback we will contact you on this ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Kristie,
We just got the feedback from our colleagues and they have told us that you can apply this to those pages
#am-modal.am-modal.am-in-body .am-stripe { width: 100% !important; }Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
If you need help with adding custom JS to the page, please take a look at this article.
This should help.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables