Hi Jose,

Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

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Unfortunately, the Formula Column does not get saved in the database, that is just stored in our Plugin's data as part of the DataTable,

but we will do our best to help you solve this issue, to see if there is a way to recover that table and remove the Formula Column.

If you can first send us remote Admin Access and access to your Database, so we will take a look and see what we can do?

Please provide me a temporary WP-admin (administrator) user for your website where this happens, 

as well as FTP credentials 

and access to the database ( either link with credentials for PHPmyAdmin, or access to Hosting Panel),

so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

And confirm what is that Table's ID, please.

Thanks.

Hi Jose,

Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

-

If that happens again, you can try to keep your Browser Developer Console open,

and keep the Network Tab of the Console open.

Then if the error happens, try to click in the red text of the error , i presume it is an error 500, right?

And try to see if it gives you anything in the "Preview" Tab of that error.

If it just says "critical error" without any added details,

then you can try to enable the WP_DEBUG on your Site, which should send error reports to your Admin Email.

You can check more details here how you can try to use the WP_DEBUG to try and isolate more details from critical errors thrown from the server.

I hope that might help.

It is difficult to say what it might be without any access and we are also not able to reproduce this issue on our end, but i hope this at least might help  to guide you to try and debug it,

but of course we hope that it does not repeat after making new tables.

Thank you.