Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi folks. I'm having trouble connecting my calendar to Amelia. I get to the Microsoft sign-on dialogue box, choose the correct login, verify my login credentials, and then am dumped back into WordPress.com without completing the connection. It's happened 3 times tonight. Help!
Hello Brad,
I'm afraid that we didn't quite get what how the issue looks exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Or a short one minute video?
We wish you all the best.
Kind Regards,
Marko Davidovic
[email protected]
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I captured a video showing you what's happening. If you notice something i need to do differently, please let me know. I'm stumped by this one. And I uploaded the wrong screen grab. I'll send the video as soon as it processes.
Here's the video. I hope this helps sort out what's happening!
Attached files: TMS Amelia Issue 20230929.mp4
P.S. I used Firefox 118.0.1 for Mac to demonstrate the issue on the video. I also attempted to link Outlook using Chrome Version 117.09.5938.132 for Mac and got the same result.
Hello Brad,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Brad,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Brad,
You need to redo the integration something was not set up properly. We created a new employee on your site and we wanted to try and connect it to our Outlook calendar and we got this error from them
unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908.
Since this is set outside of Amelia in your console there we can not know what the issue is and you will need to redo the integration and please make sure that you follow our documentation to the letter step by step. You can find it on this link https://wpamelia.com/configuring-outlook-calendar/.
Once you complete the integration properly there should be no issues but just in case please do let us know if everything is fine then.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for taking a look. I deleted the registration and created a new one that works.
Hello Brad,
We are glad to hear that everything is fine now.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables