We have a company that gives extra lessons. Now we have a catalog where our categories are listed. But not in a chronological order, same for the services when they click on the desired category. We already have the desired chronological order in the amelia menu in wordpress but it does not appear that way on the website. Is there a way to change the order of the categories and services? Thank you
The categories and services should appear in order in which you have set them in Amelia. You can change the order by dragging them on tree horizontal lines. If you already did that please purge the cache from site and browser let ut know if the order appeared as you set it in case it does not please send us a couple of screenshots so that we can see what in not in the correct order.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
If the categories are not in order on the booking form the "Load entities on page load" option needs to be turned off in the Settings / Activation. There is conflict with that option enabled.
We have a company that gives extra lessons. Now we have a catalog where our categories are listed. But not in a chronological order, same for the services when they click on the desired category. We already have the desired chronological order in the amelia menu in wordpress but it does not appear that way on the website. Is there a way to change the order of the categories and services? Thank you
Hello Tim,
Thank you for reaching out to us.
The categories and services should appear in order in which you have set them in Amelia. You can change the order by dragging them on tree horizontal lines. If you already did that please purge the cache from site and browser let ut know if the order appeared as you set it in case it does not please send us a couple of screenshots so that we can see what in not in the correct order.
Kind Regards,
Marko Davidovic [email protected]
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Dear Mark,
I hope this video will provide more information. I hope there is a possibility to solve this problem. Please let me know
Attached files: 02.10.2023_17.53.35_REC.mp4
Hello Tim,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Tim,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Tim,
If the categories are not in order on the booking form the "Load entities on page load" option needs to be turned off in the Settings / Activation. There is conflict with that option enabled.
Now all should be fine
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Marko,
Thank you a lot! This really helped me out, thank you for the explanation aswell!
Kind regards,
Tim