We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
according to this ticket: https://tmsplugins.ticksy.com/ticket/2591394/
You have a planning to implement bulk importing items around october 2023.
I have a few questions regarding that:
1. does this include events?
2. Will I be able to import using CSV or XLSX?
Thank you for letting me know.
Kind regards.
Hello Jaap,
Thanks for reaching out to us.
As there are a lot of new features being developed in each update, we have to prioritize certain ones based on user feedback.
We are planning to recreate the Event feature completely, adding the other features based on the user feedback. The CSV format is something that we find universal, but if you wish to see the import feature in Events and other formats, feel free to suggest this on our suggestion page.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
If you have any other questions, feel free to ask.
Kind Regards,
Stefan Petrov
[email protected]
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