We've purchased the Amelia WordPress Booking Plugin and read through the setup for WhatsApp Notifications. According to WhatsApp, we can register an existing Landline number on the WhatsApp Business App.
If we do this, can we then link the Landline WhatsApp account to the Amelia Booking Plugin? If so, will we still be able to make and receive calls from our landline number whilst still using it to send booking notifications to clients?
No, you need to use a new number for WhatsUp integrations with Amelia since this one will be blocked and you wont be able to receive or send anything from this number except the Amelia notifications. At this time this is how integration must work and we advice each user who uses this feature to include in a notification that if their customer need to reach out to them they can do that on that and that number.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
Hi there,
We've purchased the Amelia WordPress Booking Plugin and read through the setup for WhatsApp Notifications. According to WhatsApp, we can register an existing Landline number on the WhatsApp Business App.
If we do this, can we then link the Landline WhatsApp account to the Amelia Booking Plugin? If so, will we still be able to make and receive calls from our landline number whilst still using it to send booking notifications to clients?
Hello Jean,
Thank you for reaching out to us.
No, you need to use a new number for WhatsUp integrations with Amelia since this one will be blocked and you wont be able to receive or send anything from this number except the Amelia notifications. At this time this is how integration must work and we advice each user who uses this feature to include in a notification that if their customer need to reach out to them they can do that on that and that number.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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