I have a site for a client that is still in development, and I was demonstrating the booking solution to them last night.
I have 3 test bookings during week (25/09/23 - 01/10/23), and have set them all to fully paid with the correct total amounts in the finance section. However it isn't calculating one of the booking correctly. The one in the screenshot below for £49.50 is being calculated as £49.00. This is the only one of the 3 bookings that has a 10% discount coupon applied to it (again for demo purposes). As the original price was £55.00, the 10% discount was calculated correctly, but just not showing correctly in the revenue part of the dashboard with the correct date range selected. Even if I download the the csv file from the finance section this booking is also showing the incorrect total.
It's as though it isn't taking the decimal places into account for the calculations.
Thanks for that we replied to your other ticket and we are waiting for testing and feedback and as soon as we receive feedback from them we will contact you again on this ticket. We managed to replicate this on our end also so most likely they won't be needing the credentials but it is good to have them just in case.
We just got the feedback from our colleagues and they have told us that this is a bug and we have forwarded this to our developers and this should be fixed in one of the following updates. We do apologise for the inconvenience.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
You are most welcome we hope so to, it should be fixed in one of the following updates and we will close this ticket now but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
Hi,
I have a site for a client that is still in development, and I was demonstrating the booking solution to them last night.
I have 3 test bookings during week (25/09/23 - 01/10/23), and have set them all to fully paid with the correct total amounts in the finance section. However it isn't calculating one of the booking correctly. The one in the screenshot below for £49.50 is being calculated as £49.00. This is the only one of the 3 bookings that has a 10% discount coupon applied to it (again for demo purposes). As the original price was £55.00, the 10% discount was calculated correctly, but just not showing correctly in the revenue part of the dashboard with the correct date range selected. Even if I download the the csv file from the finance section this booking is also showing the incorrect total.
It's as though it isn't taking the decimal places into account for the calculations.
Hope you can help.
Hello,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
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Thanks Marko.
If they need login details, please use the same ones in ticket #3485452
Hello again,
Thanks for that we replied to your other ticket and we are waiting for testing and feedback and as soon as we receive feedback from them we will contact you again on this ticket. We managed to replicate this on our end also so most likely they won't be needing the credentials but it is good to have them just in case.
Warm regards.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
Noted with thanks.
I'll leave the credentials available for a few more days before deleting them. If still needed I'll create some fresh ones.
Hello,
Thank you for that as soon as we receive feedback we will contact you on this ticket.
Kind Regards,
Marko Davidovic [email protected]
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Hello,
We just got the feedback from our colleagues and they have told us that this is a bug and we have forwarded this to our developers and this should be fixed in one of the following updates. We do apologise for the inconvenience.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hi Marko,
Thanks for the update. Hopefully an easy fix for the dev team.
Feel free to close the ticket.
Hello,
You are most welcome we hope so to, it should be fixed in one of the following updates and we will close this ticket now but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables