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  Public Ticket #3485466
Functionality
Closed

Comments

  • Diana started the conversation

    Hi,

    I am trying to test your table software - I am looking to move my 20 sites to a new table platform.  I am open to purchasing pro if it will work the way I need it to. 

    I downloaded the free version and need to understand - if these are limits of the free version, i am just missing the obvious or if this is a overall restriction.

    - I uploaded an Excel spreadsheet to https://staging.novare.services/wptable-all-data/ -

    1. If I need sorting/filtering, I need to upload; then it seems I can not edit this data. So I would need to reload everything whenever I have a small change? I have a screenshot where the edit buttons do not display attached. 

    2. I use Divi; I am having trouble with the table not being responsive. Am I missing a step or is the plugin not compatible with Divi?

    3. Am I able to parse one table so different views exist in different places.  For example, if I want a page where just the Zoom (Column 8 - Where?) appear? Do I need pro for this? 

    4. Can I have a "search" with the table actually hidden at first then results appear? 


    Thank you for all your help! 

    Diana Silveira

    Attached files:  Screenshot 2023-09-25 at 10.41.00 AM.png

  •  1,819
    Miloš replied




    Hi Diana,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    I will do my best to advise you on all points, if we need to go in more details about any point, 

    for some of them you will need to open a new ticket to separate each subject.

    Please note :

    When you have multiple questions or issues which are for different subjects/topics,

     please open a new ticket for each subject, and we will help/advise more effectively. 

    In that way, issues and questions which are related to different subjects will be in separate tickets so other users or our support agents can find them easily. 

    Our policy is to have one issue or question per ticket for the reasons described already.

    Thank you for understanding.



    1. If I need sorting/filtering, I need to upload; 

    then it seems I can not edit this data. 

    So I would need to reload everything whenever I have a small change?

     I have a screenshot where the edit buttons do not display attached. 

    1. When it comes to sorting, please check this Documentation.


    2. If you mean to have advanced Column filters - that is only available in Premium version of the Plugin.


    3. Editing :  That is correct. In our free/Lite version of wpDataTables,

    there is no possibility for making editable tables.

    You can only link your source Excel file to output data in our Table,

    then any editing you make on the connected Excel file are going to automatically update the table

    when the page is refreshed or if the table reloads.

    But this table is not editable from our Plugin.

    -

    If you need to make editable tables from Excel, you can do this with Premium wpDataTables, and here is the Documentation that explains how you can import the Excel to make an editable table.

    Later on, you can use Excel-Like Editor for quicker editing,

    and you will also be able to upload a new/updated Excel in this Table,

    if you need to 'bulk update' the existing Manual Table.


    You can test editing Tables on our Demo Sandbox Here,

    there you can try out the premium features.




    2. I use Divi; I am having trouble with the table not being responsive. Am I missing a step or is the plugin not compatible with Divi?

    No, our Plugin has a native integration with DIVI.

    Please check more details about this DIVI Builder integration here.

    -

    If the page is not responsive when you try posting the Table shortcode through DIVI Builder,

    it might be some sort of a conflict on your site.

    Can you tell me , does that Table load OK on the back-end,

    and with other Builders, it just won't work with DIVI on your site?

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved?

     If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). 

    If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue occurred. 

    Once it does reoccur, you will have found the plugin causing the issue.

    Let us know if that helps to isolate the issue?

    If not, please open a new ticket just for this specific issue with DIVI,

    so we can proceed to troubleshoot in more details there.

    If you open the new ticket for this subject,

    we will also need to see a Video exactly which steps you take to add the Shortcode of the Table via DIVI,

    and to see how the issue behaves on your screen.

    If the video gets too large, you can upload to WeTransfer and send me a download link.

    Just make sure to send that in a PRIVATE reply, for safety reasons - then only we can see it.

    And also please send us WP-Admin URL and Administrator User credentials so that we can inspect the issue remotely.




    3. Am I able to parse one table so different views exist in different places.  For example, if I want a page where just the Zoom (Column 8 - Where?) appear? Do I need pro for this? 

    Yes, for this you need Advanced Column Filters - that is only available in the Premium Version.


    There can be different ways to pre-filter tables in our plugin :

    If you wish to try Pre-filtering tables through URL,  please check out this page with examples.

    -

    You can also use placeholders for table generation.

    1. For example, if you have a MySQL query-based table, you can use this query:

    SELECT * FROM yourDatabaseTable
    WHERE columnName = '%VAR1%'

    %VAR1% can be defined in the Placeholders tab when you're creating a table, 

    or you can pass a different VAR1 value in the table's shortcode.

    -

    2. Or, if you don't add the condition in an SQL query ( or don't use an SQL Table),

    you can add %VAR1% in column settings -> Filtering, under "Predefined filtering value".

    Then, you can have different versions of the same table, with the VAR1 value passed in the shortcode,

    let's say if we had a "Regions" column and we wish to filter a different region per each page.

    9385158392.png

    If we want page 1 for example only filtered for "Region A" , you can set predefined filter to this column as %VAR1% (filter type has to be set as text) :

    4266306375.png

    Then for a page where we need only Region 1 filtered, use shortcode [wpdatatable id=1 var1='Region A'] ,

     page 2 for only "Region B", shortcode would be [wpdatatable id=1 var1='Region B'] and so on, 

    to apply the values defined in the shortcode to the filter.

    ( This filtering method can be used for any table type, besides Simple Tables)

    If you need more details about this subject,

    please open a new/additional ticket where we can write more about that.



    4. Can I have a "search" with the table actually hidden at first then results appear? 

    Yes, this is only possible with our Premium Add-on Powerful Filters.

    It has a special option "Hide Table before filtering".

    Please check more here.

    Before purchase, you can test all plugin and Add-on features on our sandbox site.

    -

    And there is a 15-day money-back guarantee period, 

    so if you purchase the plugin, you can safely fully test it out, and if it doesn't fit your needs you can request and receive a refund in that period. ( same goes for all plugins and add-ons)


    As mentioned, please go through my replies on each point,

    and we can proceed on this ticket about the first question;

    For all other points,

    if you need to go in more details, please open an additional ticket on each subject, this way i can cover each of them more effectively with greater focus.

    Thank you.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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