We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there. I noticed in the new Amelia update 6.6 there is a new option for the reminder notification not to be sent if the booking is made within a specified time before the appointment. How to specify such time?
Moreover, I added photos for employees, services and locations. In the Booking Form 2.0, when select employee from the dropdown list the photo for each employee shows beside the name of each employee. However, no photo shown for each location and for each service. Can can I make those photos visible as well?
Thank you!
Attached files: Employees.jpg
Services.jpg
Hello Zenfu,
Thanks for reaching out to us.
Yes, with the 6.6 we added the function for the reminder not to be sent if the booking is made within a specified time before the appointment. This can enabled when you go to the Notification tab and choose the "Appointment next day reminder"
Regarding pictures, on the Booking Form Step by Step, only employee pictures will be visible, but the service and location pictures are available when using other forms. For example, when using the Catalog Booking Forms
I hope i cleared a bit. Please, let us know if you have other questions.
Kind Regards,
Stefan Petrov
[email protected]
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Thank you Stefan!
You are most welcome, Zengfu.
I'm glad that I could help.
Please, if you have questions regarding other topics, feel free to open a new ticket and we would gladly help you there.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables