We are using the new form on this page Quick Book - (thebeautybar-essex.co.uk) and its taking ages to load and then freezes temporarily once you have picked the category and service. We have had quite a few clients ring to book as they didnt realise it had temporarily frozen and just thought it wasnt working.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
We are using the new form on this page Quick Book - (thebeautybar-essex.co.uk) and its taking ages to load and then freezes temporarily once you have picked the category and service. We have had quite a few clients ring to book as they didnt realise it had temporarily frozen and just thought it wasnt working.
Hello Francesca,
Thanks for reaching out to us.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Please, let us know when you check this.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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