Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
We are using the new form on this page Quick Book - (thebeautybar-essex.co.uk) and its taking ages to load and then freezes temporarily once you have picked the category and service. We have had quite a few clients ring to book as they didnt realise it had temporarily frozen and just thought it wasnt working.
Hello Francesca,
Thanks for reaching out to us.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
As for the speed of Amelia itself, we cannot influence it because Amelia is not SaaS and the speed of your site and Amelia depends on the package you have with your hosting provider.
This is related to your package with your hosting provider because each page opens and loads for a very long time. Neither of these two issues is related to Amelia.
It could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site?
If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Please, let us know when you check this.
Kind Regards,
Stefan Petrov
[email protected]
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