I am setting up WhatsApp integration. I'm up to a step where it requires me to unlink my existing WhatsApp Business number (the app). However, if I do that, how will I reply to my clients if they send me a message? Or is that just not possible?
Or is the purpose of this integration, purely to send Amelia notifications. And in doing so, I will never be able to send a message back and forth with a client who has questions about the service. Is that correct?
So essentially WhatsApp Integration to Amelia, removes two way conversations with my clients.
Yes, that is correct. Please use the new number for Amelia's WhatsApp since this will block that number for any other uses. This is how integration must work at this time.
So this is only used to send notifications to your customers and if you want them to be able to reply to you, you can write something like this in your notifications
If you have any questions you can reply to this 00635464 number. There is no other way at this time.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
Hi,
I am setting up WhatsApp integration. I'm up to a step where it requires me to unlink my existing WhatsApp Business number (the app). However, if I do that, how will I reply to my clients if they send me a message? Or is that just not possible?
Or is the purpose of this integration, purely to send Amelia notifications. And in doing so, I will never be able to send a message back and forth with a client who has questions about the service. Is that correct?
So essentially WhatsApp Integration to Amelia, removes two way conversations with my clients.
Is that correct?
Hello again ronnie,
Thank you for reaching out to us.
Yes, that is correct. Please use the new number for Amelia's WhatsApp since this will block that number for any other uses. This is how integration must work at this time.
So this is only used to send notifications to your customers and if you want them to be able to reply to you, you can write something like this in your notifications
If you have any questions you can reply to this 00635464 number. There is no other way at this time.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables