Hello Angélique,

Thank you for reaching out to us.

Unfortunately, on the old booking form, there is now such an option but with the new one it will be highlighted like this

So for this we suggest that you start using the new booking form. Hope this helps.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best.

Have a nice day. 

Hello Angélique,

You need to change the shortcode on the page form [ameliabooking] to [ameliastebooking] 

Hope this helps. 

Hello Angélique,

The new booking form should be displayed when you clear the cache, if you have a caching plugin or optimize plugin, please disable minify js files option.

For example, if you have WP Rocket, and you have enabled these JS optimizations, which have a negative effect on our New Step Form, that is based on Vue 3 Framework, the booking form wont show.

The old Form is based on Vue Framework 2;   but the New Form is based on Vue Framework 3;

Once you disable the "minify JS" option in the Optimisations on WP Rocket, or similar, and purge the cache the form should appear.

Also, the issue could be with the Page optimize plugin. You have these settings 

and they should be added to this first input amelia_booking_script_index like this

and then everything will work with the new form.

Hope this helps. 

Hello Angélique,

This is for WPRocket not for FC. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Looking forward to your reply. 

Hello Angélique,

We have found the issue, the issue is with the modern event calendar plugin

As soon as we turned this plugin off Amelia show the calendar immediately 

We have a conflict with this plugin, but we also have a workaround for this ig you need to use this event plugin.

There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from the page where the calendar did not load like this for example

The calendar should load fine after that, please check it out from your end and let us know if this has helped.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best.

Have a nice day.