In the last versions of Amelia the data items Appointment Bookings 0 Customer Country Code Iso and Bookings 0 Customer Country Code Iso are not updated anymore. When a customer books an appointment the iso country code is standard set to the country code beloning to the IP address I assume. When I login at the UK the +44 code is automatically shown. When I login in NL +31 is automatically displayed. When the customer just enters their phone number the phone number is updated in Bookings 0 Customer Phone but the Country Code Iso isn't. This particular field Appointment Bookings 0 Customer Country Code Iso and/or Bookings 0 Customer Country Code Iso we use via a Zapier webhook into a Order Management System to determine parcel shipping costs to the right country. So for now this info needs to be added manually at the actual appointment itself which causes extra delay in our process. Can you please correct this issue and get both fields filled with the Country Code Iso?
I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I see now, thanks for the explanation. I will make sure that I forward this to developers so they can add this to a list of features/fixes to be implemented in future versions. Unfortunately, i can't promise an ETA at this moment, but be sure to follow our changelog page to keep up with the updates.
Sorry for the late reply. I've just got the feedback regarding this case. We have additional questions. Please, see below
If a user books with an already existing email, the country phone iso will be the one from the database. Are you booking with a new user? The default code is based on the IP address if in the settings you left "Identify country code by user's IP address" on.
Do you mean that a customer changes this default to a different code, but the default is still sent?
In the last versions of Amelia the data items Appointment Bookings 0 Customer Country Code Iso and Bookings 0 Customer Country Code Iso are not updated anymore. When a customer books an appointment the iso country code is standard set to the country code beloning to the IP address I assume. When I login at the UK the +44 code is automatically shown. When I login in NL +31 is automatically displayed. When the customer just enters their phone number the phone number is updated in Bookings 0 Customer Phone but the Country Code Iso isn't. This particular field Appointment Bookings 0 Customer Country Code Iso and/or Bookings 0 Customer Country Code Iso we use via a Zapier webhook into a Order Management System to determine parcel shipping costs to the right country. So for now this info needs to be added manually at the actual appointment itself which causes extra delay in our process. Can you please correct this issue and get both fields filled with the Country Code Iso?
Attached files: WP Amelia Customer Country Iso screenshot.jpg
Hello Maarten,
I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
I see now, thanks for the explanation. I will make sure that I forward this to developers so they can add this to a list of features/fixes to be implemented in future versions. Unfortunately, i can't promise an ETA at this moment, but be sure to follow our changelog page to keep up with the updates.
Feel free to ask any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hello Marteen,
Sorry for the late reply. I've just got the feedback regarding this case. We have additional questions. Please, see below
If a user books with an already existing email, the country phone iso will be the one from the database. Are you booking with a new user? The default code is based on the IP address if in the settings you left "Identify country code by user's IP address" on.
Do you mean that a customer changes this default to a different code, but the default is still sent?
Thanks. Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables