1- I would like to know if you could provide me a tutorial or explain to me how I can play around the Customize Fields Section. When I do a change, it falls in the Customer Information section. Is there a way for me to customize another section?
2- I would like to know if I can add an extra only once for a recurring service.
For example : Tom buys cleaning for 2 weeks in a row and puts an extra for the inside fridge cleaning. Currently Tom gets charged twice for the fridge cleaning. However Tom only wanted the inside fridge cleaning for the 1st week.
1- I would like to know if you could provide me a tutorial or explain to me how I can play around the Customize Fields Section. When I do a change, it falls in the Customer Information section. Is there a way for me to customize another section? - No, unfortunately, custom fields can only be added to information section no where else at this time.
2- I would like to know if I can add an extra only once for a recurring service.
For example : Tom buys cleaning for 2 weeks in a row and puts an extra for the inside fridge cleaning. Currently, Tom gets charged twice for the fridge cleaning. However, Tom only wanted the inside fridge cleaning for the 1st week. - This also is not possible I'm afraid. Since this is a recurring appointment this is the same appointment that is being repeated and each time the same setting will apply so extras will be always added. There is no workaround for this this is how Amelia is designed.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
Greetings,
Hope you are having a good day.
Here are my 2 questions :
1- I would like to know if you could provide me a tutorial or explain to me how I can play around the Customize Fields Section. When I do a change, it falls in the Customer Information section. Is there a way for me to customize another section?
2- I would like to know if I can add an extra only once for a recurring service.
For example : Tom buys cleaning for 2 weeks in a row and puts an extra for the inside fridge cleaning. Currently Tom gets charged twice for the fridge cleaning. However Tom only wanted the inside fridge cleaning for the 1st week.
How can I work around that?
Thanks for your help team!
Hello Joewad,
Thank you for reaching out to us.
1- I would like to know if you could provide me a tutorial or explain to me how I can play around the Customize Fields Section. When I do a change, it falls in the Customer Information section. Is there a way for me to customize another section? - No, unfortunately, custom fields can only be added to information section no where else at this time.
2- I would like to know if I can add an extra only once for a recurring service.
For example : Tom buys cleaning for 2 weeks in a row and puts an extra for the inside fridge cleaning. Currently, Tom gets charged twice for the fridge cleaning. However, Tom only wanted the inside fridge cleaning for the 1st week. - This also is not possible I'm afraid. Since this is a recurring appointment this is the same appointment that is being repeated and each time the same setting will apply so extras will be always added. There is no workaround for this this is how Amelia is designed.
In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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