We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3482222
Customising 'Catalogue View'
Closed

Comments

  • Will Fisher started the conversation
    September 20, 2023 at 3:32pm

    I cannot seem to find anywhere that allows me to customise the colours and fonts of the 'Catalogue View' widget. 

    I have changed all the Global Colours and Fonts, and I have changed the individual colours on the different customisable forms and cleared the website's cache,  but none of them have affected the 'Catalogue View' widget. 

    I can see from your demo:

    https://sports.wpamelia.com/cardio/

    That it is possible to customise the colours, but for the life of me cannot find where. I have googled the issue and again, have not found a solution.

  •  867
    Stefan replied
    September 21, 2023 at 11:57am

    Hello Will,

    Thanks for reaching out to us.

    So, we have two booking forms when it comes to the Catalog Booking Form. We recently released Catalog Booking Form 2.0 which has been completely redesigned and it's written on the new technology (works faster)

    You can access both of the Booking Forms, by going to Customize section and selecting the appropriate booking form. If you want to use the old Catalog Booking form, you would need to select the Booking Form 1.0, and then in the expanding menu, select the Catalog Booking.

    8908647918.png

    Make sure to hit the Save button when done.

    Also, make sure that you are using the correct shortcode in order to display the booking form.

    For old Catalog Booking Form, the shortcode is [ameliacatalog] 

    For the new Catalog Booking Form, the shortcode is [ameliacatalogbooking] 

    I hope it helps. Please, let me know if you have any other questions.

    Kind Regards, 

    Stefan Petrov
    [email protected]

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