Hi,

I'm so sorry to for adding another ticket, I have a small problem with one of my clients. She is getting the emails with the wrong time for the appointments. (One hour earlier)

Here's the situation:

1. I have the timezone set to "Santiago" in Wordpress, so the timezone is already checked.
2. The time changed In Santiago on September 2nd and clocks went one hour forward. 
3. The client made an appointment the same day a few hours before the timezone changed, and she got the emails with one hour of difference. (as expected, and I thought this was the problem)
4. We re-booked the client and we had the same problem, the appointment was set up to be at 6:45 pm and she got an email saying it was at 5:45.
5. We asked her if she was in another timezone thinking this was a problem on her end (since we have activated the "Show timeslots in client's timezone" and that somehow this was still affecting the user) But no, she is in the same timezone than us and for some reason, she's still getting the appointment's wrong, even when we reschedule them. (This is the only client we are having issues with so far since the change of time in Chile)

Please let me know if there's anything I'm missing here

thank you!

Best,
Lucas

Hi Uros,

It happened twice with the same client, that' why I'm reaching out.

Best,

Lucas