Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hi,
I just created events in Amelia
See attached graphs, there is nothing displayed, how can I display them?
And also how to delete events in the back-end?
Thanks
Attached files: image 1.jpg
Image 2.jpg
Hello Maniquant,
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Regarding deleting the event, you need to cancel an event first, then you will have the option to delete it.
Thanks. Looking forward to hearing from you.
Kind Regards,
Stefan Petrov
[email protected]
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I am having this exact issue. None of the events were showing, so I reserved a seat under a free event. That event suddenly appeared on the backend. I can not do that for all the events because I will have to make a payments. At this moment, I can not add, modify, or delete events because I can not see them on the backend.
Attached files: 230918 trouble2a.png
230918 trouble2b.png
Hello Audrey,
I can see that you've already opened a new ticket regarding this case and my colleague is already working on it. He asked for the credentials there so he could log in and take a look.
Please, respond to that ticket, so he can continue to work on troubleshooting.
Thank you.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
It's perfect, everything is ok,
Thanks
Hello Jacques,
That's great to hear. Please, feel free to open a new ticket if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables