Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I've observed that my staff keeps receiving multiple pending appointment requests until they confirm one of them. I'm interested in finding out if there's a way to prevent these extra pending appointments, so my staff only receives one appointment request at a time for each time slot. It seems that this issue occurs specifically when the same service is requested. In contrast, when different services are requested, the time slot is properly blocked out for those other services.
Attached files: Screenshot 2023-09-15 173914.png
Hello Alexander,
Thank you for reaching out to us.
For that purpose, you will have to disable the "Allow booking above maximum capacity" option on the Amelia/Settings/Appointments.
Please let me know if that works for you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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