Hi Elvis ,

Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

-

Thank you for reporting this issue,

we are doing tests with our QA Team to confirm if this is a bug by creating a scenario as you described,

it seems that is the case.

I will keep you posted on our test results, and on the further action we will take if we reproduce it.

Thanks again for the report.

Hi Elvis,

Thank you very much for your patience and for pointing us to the right details of this issue.

I am able to reproduce this if we delete a Chart that was set on a WP Page,

and it happened exactly as you described,

it is not possible to Edit that Page in that case,

the only way is to somehow disable our Plugin,

whether that was through the back-end of WP Plugin List or through the database,

then we can Edit the Page to remove/or change to a proper working chart ID,

and re-activate the Plugin,

which is of course too much work, that is not the intended behaviour.

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Our developers isolated the bug, and they'll add it to their queue for fixing.

 They will do their best to build a fix as soon as possible.

 We don't have an ETA on when the fix will be available, 

but we will treat this one as high priority,

so if you can please keep a lookout on our wpDataTables changeLog.

It will be stated there during updates which bug fixes have been implemented at each update.

If they find a fix in between Updates, i will make sure to send it to you.

Thank you for reporting this, let us know if you have any questions.

Hi Elvis,

I am happy to report, our developers made a temporary fix which you can do from your end,

until they implement the final fix in one of our upcoming Updates.

Please find this PHP file via your FTP or Hosting File manage, in our Plugin files :

..wp-content/plugins/wpdatatables/controllers/wdt_functions.php

Under line 700, find this :

$dbChartData = WPDataChart::getChartDataById($id);

add this under that line:

if (!$dbChartData){
    return esc_html__('wpDataChart with provided ID not found!', 'wpdatatables');
}

So then it should look like this :

So then it should look like this :

This fix should be added in our next Update,

but our QA Team is still testing everything to ensure there are no other negative effects caused by it,

before it gets officially implemented.

You can check our changeLog Page at the next Update to see if we add the patch note about this fix.

If it does not get added in that Update, you would need to repeat this Code Edit

Let me know if that helps.

Thank you.

Hi Elvis,

My apologies, i first sent you the incomplete code edit.

I edited the reply here, but just to be safe, sending you another reply with the corrected code.

So as we said, in the file

..wp-content/plugins/wpdatatables/controllers/wdt_functions.php

Around line 700, find this :

$dbChartData = WPDataChart::getChartDataById($id);

add this under that line:

if (!$dbChartData){
    return esc_html__('wpDataChart with provided ID not found!', 'wpdatatables');
}

That is the full, corrected code.

It works in our testing/ i hope it should work for you, as well.

Let us know how it goes.

Thank you.