We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have my available schedule set but is there a way to go in and block off time frames on a day that something comes up without taking the whole day off?
For example, my work schedule is 9am-4pm but I have a doctors appointment one day and need to just block out 10-12 on my calendar.
Hello Laci,
Thanks for reaching out to us.
This can be done with the Special Days option, but it requires a bit of manual work. For example, for a certain day, you can make a schedule like this 09:00 AM - 10:00 AM and 12:00PM - 16:00PM where 10-12 period will be excluded.
For example -
On the booking form, it will display the other timeslots except the 10 - 12 period
Another way of doing this is to mark busy slots in the Google Calendar if you have Google Calendar integration.
I hope it helps, please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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