We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
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Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
I' ve set Custom Pricing for 3 different kind of tickets and I also have set the limit for the event spots at 50 (Maximum allowed spots) no matter wich kind of ticket it is.
After updating the plugin to 6.6 version, there is a problem with event spots limit.
When trying to book I can not book more than one spot since when I press the "+" symbol then the field is locked.
Then I tried this:
I deactivated the Maximum allowed spots option, put the spot limit to each one of the different kind of tickets at 50 and I activated the Maximum allowed spots field again. Now I can reach till the number 50 at the booking process. But after reaching or typing the numer 50 then the field is locked and I can not change the number.
I am attaching a photo of the backend options to make the above workaround more understandable.
There are some Greek in the photo but I believe its not going to be a problem.
Thanks in advance!
Hello,
Thank you for reaching out to us.
We have noted this issue with the 1.0 event booking forms and passed it to our developers to have it resolved.
Until then, I would suggest that you switch to the 2.0 event booking form by using the following shortcode:
[ameliaeventslistbooking]
Please let me know if that works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello again!
I just updated the plugin to version 6.7 and the issue is still there.
[ameliaeventslistbooking] is not an option at all because it's a list. I need the calendar. Any updates from the devs about the issue?
Hello,
This has still not been resolved, but it will be in the near future.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables