We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, Im organizing a group session of 4 clients every 15 minutes, maximun capacity 4 minimun capacity 4 but when someone book one, it is locked, so just one person can book not 4.
Also I have to approved them after booking and I would like it to be direct.
Ok I could find the solution to book below the capacity of the lesson, but How can I approve them automatically?
Hello Pablo,
Thank you for reaching out to us.
We will cover both cases just in case.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appointment settings. When this is enabled, multiple customers will be able to book the same time slot, without having to fill in the minimum capacity.
Now if you set the minimum to be 4 and 1, 2, 3 customer books they will get the pending status until 4 customer books, and then all for of them will get approved status automatically.
If you want to approve them automatically straight away you need to set that minimum capacity for that service is 1 and that automatic status for that service is approved in services-edit service-settings.
This should help with all of the issues.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Thank you, that worked!