Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hello,
I managed to connect with google calendar following you tutorial, however it's been already twice that the link between google and amelia gets disconnected.
I realised that twice because we've got doubles in our booking list, which is annoying.
Once it's disconnected, In my employee settings, I cannot see the google calendar credentials and when I want to add them, I get an error. So I go in phpmyadmin as per your tutorial and I remove the 2 lines in the amelia_providers_to_outlook_calendar table. I noticed that there is 2 lines including one that has a null in the token section.
Once I remove those lines, I'm able to add my credentials again and my google calendar connection is back and working.
I've tried to put my goggle API in test mode with a direct user in order to see if this was because of a rejection of the google credentials. I will be monitoring the next days. However, as per your tutorial my API was live and running without having to validating it.
It happens (amelia get disconnected to google calendar) once a week and I don't know if that happens at the same time and day.
If you have any clue, i would appreciate your help.
Thank you,
Joris
Hello joris,
Thank you for reaching out to us.
That is really strange to be honest. Please monitor it the next few days and if this happens again please send us any screenshot of any error if you see it in Amelia. So that we can try and understand why this is happening to you.
Looking forward to your reply.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Hello,
I decided to put Google API in test mode and then the connection issue doesn't happen anymore.
Kind regards
Joris
Hello joris,
We are glad to hear that this is not happening anymore in case that it starts again then we would still need screenshot of any error if you see it in Amelia. So that we can try and understand why this is happening to you.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables