I'm having trouble modifying the appointments on the backend of my amelia dashboard. I seem to be able to change them on the employee area but not on the main backend appointment section. HERE a video recording of the problem.
Do you know what could this be due to? And how to fix it?
Please note that it is not recommended to mix users and roles, so please do not assign any additional user roles to Administrator accounts. Also, we do not recommend adding multiple user roles of Amelia to a single user (Admin and Amelia Employee, for example). Roles have their own capabilities and if you combine them, the plugin will run into a conflict it can't resolve (a paradox, so to speak).
That makes sense, I've tried to delete user roles from that user but I can't seem to find the way to do this. Do you know how to do it? I can change the role on users with just one role but for the this particular user it doesn't give me the option of changing it, I'm not sure why, here a screenshot for you to see.
I found a way to do it, just did it from the bulk action menu in wordpress users. It has deleted all other users I had assigned to that user but it is fine in this case. Do you happen to know how it would be possible to delete only 1 user role from a user that has several?
Hi there,
I'm having trouble modifying the appointments on the backend of my amelia dashboard. I seem to be able to change them on the employee area but not on the main backend appointment section. HERE a video recording of the problem.
Do you know what could this be due to? And how to fix it?
Thanks,
Santi.
Hello Santiago,
Thank you for reaching out to us.
Please note that it is not recommended to mix users and roles, so please do not assign any additional user roles to Administrator accounts. Also, we do not recommend adding multiple user roles of Amelia to a single user (Admin and Amelia Employee, for example). Roles have their own capabilities and if you combine them, the plugin will run into a conflict it can't resolve (a paradox, so to speak).
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros,
That makes sense, I've tried to delete user roles from that user but I can't seem to find the way to do this. Do you know how to do it? I can change the role on users with just one role but for the this particular user it doesn't give me the option of changing it, I'm not sure why, here a screenshot for you to see.
Thanks a lot!
Hi again Uros,
I found a way to do it, just did it from the bulk action menu in wordpress users. It has deleted all other users I had assigned to that user but it is fine in this case. Do you happen to know how it would be possible to delete only 1 user role from a user that has several?
Many thanks,
Santi.
Hello Santiago,
Thank you for the update on this.
Can you please let me know if you have any User Rol plugin installed on your website?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
Thanks for your reply!
I did install one to see if that could solve the problem but it only allows me to modify the role permissions but not the ones for each user.
It's called PublishPress Capabilities.
Also, I have another questions regarding a different problem, should I open a new ticket?
Thanks,
Santi.
Hello Santiago,
As we do not have integration with the user role editor plugins, we cannot guarantee how it works and if it works with Amelia.
In regards to the other question, you can create a new ticket and we will assist you with it as soon as possible.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables