Hey there, we are using Amelia on a webpage of yoga instructor David. It works fine, but yesterday we say on his old laptop, that some information of his events in Amelia weren't displayed right. We have to say that he uses a very old laptop from 2012 and therefore an old version of Firefox.
Might this be the problem? To which browser version is Amelia downwardly compatible?
thanks for the quick answer. Please find the screenshot attached. As you can see, the date isn't displayed as is the "closed" text within the grey line.
on my Mac (MacBookPro 2020) it works fine in every browser. The screenshot is from the Mac of my customer. To be honest, he is using a Mac from 2011 with Firefox. Maybe the Mac is too old? I can tell him to test it on different browsers.
Hey there,
we are using Amelia on a webpage of yoga instructor David. It works fine, but yesterday we say on his old laptop, that some information of his events in Amelia weren't displayed right. We have to say that he uses a very old laptop from 2012 and therefore an old version of Firefox.
Might this be the problem? To which browser version is Amelia downwardly compatible?
Thanks in advance!
All the best
Kai
Hello Kai,
Thank you for reaching out to us.
can you please provide me with the screenshot of the issue with the display on that lap top?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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Hey Uros,
thanks for the quick answer. Please find the screenshot attached. As you can see, the date isn't displayed as is the "closed" text within the grey line.
Thanks in advance for your help.
All the best
Kai
Attached files: Screen Shot 2023-09-07 at 09.37.20.png
Hello Kai,
Thank you for clearing that up.
Does it work fine on your end from different browsers?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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Hey Uros,
on my Mac (MacBookPro 2020) it works fine in every browser. The screenshot is from the Mac of my customer. To be honest, he is using a Mac from 2011 with Firefox. Maybe the Mac is too old? I can tell him to test it on different browsers.
All the best
Kai
Hello Kai,
Thank you for the update on this.
Can you please tell him to try different browsers as we did not have such reports in the past?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
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Hey Uros,
please find attached some screenshots of the problem occuring in Firefox on the old Mac of my customer. In Safari everything looks good.
All the best and thanks for your help
Kai
Attached files: Screen Shot 2023-09-18 at 15.21.05.png
Screen Shot 2023-09-18 at 15.21.02.png
Screen Shot 2023-09-18 at 15.21.08.png
Screen Shot 2023-09-18 at 15.21.12.png
Hello Kai,
Thank you for the update on this.
Unfortunately, we could not replicate this issue from our end even though with tried with different devices and browsers.
I would suggest that another device is used to access the Amelia plugin.
If you have any other questions, please let me know.
Kind Regards,
Uros Jovanovic
uros.jovanovic@tmsproducts.io
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables