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  Public Ticket #3450703
Always an error when adding a new service
Closed

Comments

  •  1
    HERVE started the conversation

    I added a new service using same employees that I have and yet every time I do this it gives me an error saying 

    Oops...
    It seems like there are no employees or services created, or no employees are assigned to the service, at this moment.
    If you are the admin of this page, see how to  Add services  and  employees.

  •  1,718
    Uroš replied

    Hello Herve,

    Thank you for reaching out to us.

    Please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

    4053371065.png

    In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

    5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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  •  1
    HERVE replied

    That's what it was, great thank you.

  •   Uroš replied privately