Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
We are wanting to remove the below from the booking system for a service that runs weekly:
Repeat Appointment
Do you want to repeat this appointment?
How do we do that?
Hello Arzalia,
Thank you for reaching out to us.
For that purpose, you will need to set the "Set recurring appointment" option to "Disabled".
Please let me know if that works for you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uros
We are wanting it to be reoccurring but don't want to provide the client the option.
Would it be best to add a weekly event? However, if someone starts the 2nd week out of the 10, it won't amend the total to reflect how many sessions. How can that be fixed?
We do group tuition for students and need people to book pro-rata for the rest of the term.
Hello Arzalia,
This can either be shown on both front-end and back-end or not shown at all.
For that purpose, you could configure the recurring events. You can read about the difference between recurring events and multi-day events below:
Recurring Events:
Think of recurring events as a lecture. For example, you have an event called "Evolution 101" which is a recurring event that recurs every week, on Mondays, from 10:00 - 14:00. Every week, the "Staff" (employee) provides the same lecture, so there'd be no reason why a single customer would want to book the same lecture for X number of weeks (because it is the same lecture every week).
Because of this, every recurring event is considered a separate event, and when a customer books one event, they are not automatically added to all recurring events.
Multi-Day Events:
You can create an event that spans between Monday and Friday, or that includes multiple dates (November 23rd, then November 25th, then December 12th, then January 2nd, and so on). Think of this as a course that either offers different content on every date, or it continues from the last date. For example, a multi-day event that happens on November 22nd, November 29th, December 6th, December 13th, and December 20th is a 5-class CSS course. On November 22nd, you'd learn basics, on November 29th, you'd move to another stage, on December 6th - to another stage, and finally, on December 20th, you'd complete the course.
A customer would book this event to register for the CSS course, and they would automatically be assigned to all 5 dates within this one event.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros
Would Clients still be charged for each session if we did Multi-day events as we need clients to be charged for each session? :)
Thanks,
Marno
Hello Paul,
With multi-day events, they are charged once and they will be assigned to all of the dates of the event, whereas with recurring events, all of the dates are considered as individual events.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables