We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
I can't set an flut structure for my user with your 'user account system'
How I can allow users create an account to buy an event?
How works the native account creation when an customer book an appointment?
When the customer buy an event, they're not being redirected to customer account. On this way, does not was clear how works the funcion "Automatticaly create user Amelia Customer"
For get done, they-re not receiving email to change password and the account are not being created after them doing an appointment!
How you can help me?
Hello Heitor,
Thank you for reaching out to us.
We have noted the issue with the "Automatically create user Amelia Customer" option with the events and passed it to our developers to have it fixed.
This will be resolved in one of the updates in the future.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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