As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, we are using your plugin for a taxi company.
It works very well, however I would like to know something.
Why does the customer not have access to the same back-office panel as our company?
Indeed, we do school transports, or we take children, sometimes they are alone, sometimes it is a group of 4 children, all the information of the children is put in the form with personalized fields, it works very well, but if the client wants to modify or delete a child from a transport, or an adress, he cannot do so.
He can just change the appointment on the date and time, he would have to have access to everything he filled in to be able to change it, it's very important if a chlid is sick for example, and I think it's pretty basic to do.
Can you keep me informed please? We would not like to be stuck with customers on this detail.
Thank you very much, and have a nice day.
Hello Grégory,
Thank you for reaching out to us.
For this purpose, you can read the following article in our documentation.
Please let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables