Hello, we are using your plugin for a taxi company.
It works very well, however I would like to know something.
Why does the customer not have access to the same back-office panel as our company? Indeed, we do school transports, or we take children, sometimes they are alone, sometimes it is a group of 4 children, all the information of the children is put in the form with personalized fields, it works very well, but if the client wants to modify or delete a child from a transport, or an adress, he cannot do so.
He can just change the appointment on the date and time, he would have to have access to everything he filled in to be able to change it, it's very important if a chlid is sick for example, and I think it's pretty basic to do.
Can you keep me informed please? We would not like to be stuck with customers on this detail.
Hello, we are using your plugin for a taxi company.
It works very well, however I would like to know something.
Why does the customer not have access to the same back-office panel as our company?
Indeed, we do school transports, or we take children, sometimes they are alone, sometimes it is a group of 4 children, all the information of the children is put in the form with personalized fields, it works very well, but if the client wants to modify or delete a child from a transport, or an adress, he cannot do so.
He can just change the appointment on the date and time, he would have to have access to everything he filled in to be able to change it, it's very important if a chlid is sick for example, and I think it's pretty basic to do.
Can you keep me informed please? We would not like to be stuck with customers on this detail.
Thank you very much, and have a nice day.
Hello Grégory,
Thank you for reaching out to us.
For this purpose, you can read the following article in our documentation.
Please let me know if that works for you.
Kind Regards,
Uros Jovanovic
[email protected]
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